Web-based Email ... and IM, Calendar and everything else!

First it was iNotes, then DWA, and now iNotes again. The web front end to Lotus Notes, iNotes has come a long long way from the version we know and ... tolerate.

iNotes 8.5 is very very slick. There are 3 'modes' - Full, Lite and Ultralite.

The full web client is almost indistinguishable from the standard Notes 8 client - integrated Sametime, Widgets, SideShelf and all. It's fast (or 'snappy' as the devs prefer to call it) and totally useable. It has the integrated Quickr connector that Karoona talked about in the previous post, so the user experience (and the behaviour changes that this drives) are consistent. Give me this web client and I'll uninstall Notes from my machine!

Lite mode looks the same as full mode, but removes the integrated sametime, widgets and sideshelf to optimise bandwidth. Still very usable, but I might still need my Notes client...

Ultralite mode does what it says on the tin. The interface is reminiscent of an iPhone, mostly because it is designed to work on an iPhone! You can also use this mode for very low bandwidth connections on traditional PC browsers which works well if you just need email and calendar.

Of course, to actually remove the Notes client we still have some 7000 notes applications to address. Now I'm sure Greg was wittering on about some Xpage thing that might be handy here...

Not only does the current iNotes product offer a superior user experience than Microsoft's OWA (which I should confess I use at home), it is equally at home on IE, Firefox AND Safari (James, you may now rejoice). The devs wanted to know if we'd also like it on Chrome or Opera...

Mobile Everything

The Lotus Mobility Portfolio session covered a lot of old ground that we've already blogged about at the LoLa conference last year, but there were a couple of interesting nuggets to make the 2 hours worthwhile...

There was an amusing* 6 minute clip that explains Lotus Mobile Connect better than anything I can write here. View it here

Also some good tools that the presenter uses that we should look at as we start to get more serious about mobile devices (is Col reading this?)

• www.testiphone.com - allows simulation and testing of many different devices
• www.mymobiler.com - iPhone simulator
• www.useragent.org - useful when developing websites that may be displayed on many different devices

One area that we haven't spent much time thinking about is that last one on the list. Let's take a real world example - www.MyMMs.com. Right now the site is optimised for 'standard' browsers on traditional deskops and laptops, and works great. But what if you're out and about? If someone suggests that it would make a great valentine gift? Try it on your phone now! You might buy if you can use the site right then and there, but if it's a frustrating experience would you always get onto a 'real' PC and follow though?

With the enormous growth of mobile devices and netbooks, are we missing out on impulse sales just because the site is inaccessible to mobile browsers? If this isn't a problem for us now I'm willing to bet that it will be - and surprisingly soon.

IBM has a solution for this, and I'm sure others do too. What's even better though is that tools exist to measure the number of site hits that don't result in a sale, and also to measure the browser configurations being used to access the site. But is anyone looking?

* this is the special definition of "amusing" that only applies after 2 hours of Security presentation

Productivity Tools for the Mobile Worker

A more detailed look today at some of the new/improved products in the mobility area.

The two most interesting products are Lotus Traveller - version 8.5 adds a lot more security features such as device wiping and device security compliance checking/enforcing, and Lotus Mobile Connect, which effectively is a native client-less VPN gateway for Lotus Notes - this is the product that enables the Ultra-Lite iNotes that is optimised for the iPhone.

What is really handy is that the products can operate in a 'proxy mode' within the DMZ (similar to our BES environment), and only the gateway servers need to be at the new version of Notes (8.5). This solution also handily delivers email to internet based users, which I vaguely recall was of interest to some of our users...

The backend email servers need to be at least up to 7.02

Finally, the last item worthy of note is the IBM Websphere Everyplace Mobile Portal (you've got to love those snappy product names), which is a bolt-on product to websphere which automatically adjusts the website to best fit your mobile device. Check out the IBM home site from different devices to see how/whether it works!