Interestingly, all the cases revolved around a highly de-centralised mail system moving to centralised Domino. No-one went for decentralised Notes, and no examples of centralised Exchange to centralised Notes were cited. One of the migrations had started, but was halted partway though at the customer request, due to the economic downturn.
Some of the problems encountered were (in my own view) basic project management issues. Failure to define standards first, risk management and training needs.
On the technical problems, a few of the challenges they faced were:
- local PST files, which IT may not even know exists if they are user created.
- .msg emails saved on the file system
- Mail archives
- Calendar/Scheduling lookups
- Personal Address books
- Non-Blackberry mobile clients
- Blackberrys requiring a full wipe and resync as part of the migration
- Recurring meetings
- Outlook Journal
- Outlook Notes
- Unattended/Generic mailboxes
- Inbox rules
- Password synchronisation and distribution
IBM consulting, for one of the clients, ended up using 6 separate toolkits as well as customised scripts to manage the migtations.
All in all, there weren't any "best practices" discussed. It was probably better to say that it was a "things to watch out for" or "why you should get IBM consulting to help you" session.
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