Users

It's been two days since we explored the strip and my feet still haven't forgiven me! One of the good things that came from our day of exploration was our discovery of one of the new 'chocolate lounges' here in Vegas. Naturally we decided to investigate!

We met the team of associates that run the Ethel chocolate lounge and asked them about the tools they used. As in our DOE session we found that IT is peripheral to their ways of working. The shop has a small workspace out back that is the office/storage area, and their we found a lonely looking SDS2000 laptop that the manager uses for email and MarsWeb access. Sametime was a novelty for them, as was the realisation that the GTS offered 24x7 support and could unlock their accounts!

On the non-IT side the store was fairly busy which was great to see - a fairly even mix of people buying chocolates to take away and groups enjoying chocolate drinks and fondue in store